Terms and conditions


This document contains the general terms and conditions of the contract for provision of the shared mobility service (hereinafter referred to as the "General Conditions") by Acciona Mobility Italia S.r.l., whose registered office is located at Via Monte San Genesio 21, Milan, Italy, entered in the Milan Trade and Companies Register with tax code and VAT identification number: 10930630966 (hereinafter referred to as "Acciona Mobility" or the "Company").

These General Conditions, including any Annexes thereto, govern the contractual relationship between Acciona Mobility and the natural person (hereinafter referred to as the "User") benefiting from the shared mobility service in compliance with the terms stipulated below.


The User hereby acknowledges that they have carefully read and understood these General Conditions, which they accept in full, and undertakes to periodically consult them by accessing the Website.

Pursuant to Articles 1341 and 1342 of the Italian Civil Code, the User also acknowledges that they have carefully read and accept in full and specifically the provisions of these General Conditions listed below: Article 3.6 (right of the Company to refuse access to the Service based on the solvency of the User); Article 4.12 (responsibility of the User for the communication of false, incorrect or incomplete information); Article 5.6 (right of the Company to apply penalties or to terminate the Contract in the event of multiple reservations without the User using the Vehicles reserved); Article 8.3 (responsibility of the User for violation of the obligations stipulated in Article 8 and imposition of the penalties); Article 10 (responsibility of the User); Article 11 (administrative penalties and sanctions); Article 12.2 (assumption of termination of the Contract); Article 12.4 (survival of the clauses); Article 13 (limit of liability of the Company); Article 17 (termination of the Contract); and Article 20 (applicable Law and competent Court).